ReportGPT - Terms of Service

General Terms and Conditions

By accessing and using ReportGPT, provided by Marvin von Rappard, you agree to comply with the following General Terms and Conditions. These terms outline your responsibilities and set the guidelines for using our platform. If you do not agree with any part of these terms, please do not use our services. ReportGPT reserves the right to change these terms at any time without prior notice. Continued use of the platform after such changes indicates your acceptance of the new terms. It is your responsibility to review these terms regularly. For questions or concerns, contact Marvin von Rappard at [email protected].

Acceptance of Terms

By accessing and using ReportGPT, you acknowledge that you have read, understood, and agree to be bound by these General Terms and Conditions (GTC). If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind such an entity to these terms. In case you do not possess such authority, or if you do not agree with these terms, you must not use or access the services provided by ReportGPT. These terms are governed by Swiss law, and by using our services, you consent to the jurisdiction and venue of the Swiss courts in all disputes arising out of or relating to these terms or the use of ReportGPT. It is essential to review these terms periodically as your continued use of the platform constitutes acceptance of any changes made.

Description of Services

ReportGPT is an advanced AI-powered writing assistant designed to enhance the process of document creation. Combining the efficiency of artificial intelligence with the depth of human expertise, our platform offers a seamless workflow from initial setup to final export. Key services include AI-generated content recommendations, customizable document structures, plagiarism detection, and support for diverse export formats such as Word, LaTeX, and Markdown. Additionally, ReportGPT provides various templates tailored to different use cases, ensuring that users can efficiently generate high-quality documents for a wide range of needs. With a user-friendly interface, multiple language support, and flexible pricing plans, ReportGPT is committed to making document creation accessible and efficient for students, researchers, business professionals, and more.

Account Registration

To access and use the full range of features offered by ReportGPT, you are required to create an account. During the registration process, you will need to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. By registering for an account, you affirm that you are at least the age of majority in your jurisdiction and possess the legal authority to form a binding contract. Unauthorized registration, including automated methods, is strictly prohibited. We reserve the right to refuse or terminate your account at our discretion, without prior notice, if any information provided is found to be inaccurate, incomplete, or in violation of these Terms of Service.

User Responsibilities

As a user of ReportGPT, you bear several important responsibilities to ensure the smooth operation and integrity of the platform. You must provide accurate, current, and complete information during the account registration process and promptly update any information if it changes. You are responsible for safeguarding your account credentials and must not share your password or other access details with any third party. You agree to use ReportGPT solely for lawful purposes and in a manner consistent with the intended use of the platform. You must not interfere with or disrupt the services or servers connected to the services, and you are forbidden from engaging in any activity that could compromise the security or functionality of ReportGPT. Additionally, users are expected to respect intellectual property rights and must not use the platform to distribute or publish content without proper authorization. It’s imperative to adhere to any guidelines and policies provided by ReportGPT, as this ensures a positive experience for all users. If you encounter any issues or become aware of any breaches of these responsibilities, it is your duty to report them promptly to our support team.

Prohibited Uses

You must not use ReportGPT for any unlawful or prohibited activities. This includes, but is not limited to, using the platform in any manner that could damage, disable, overburden, or impair our services, or interfere with any other party’s use of ReportGPT. You are not allowed to attempt to gain unauthorized access to any part of the platform, other accounts, or any systems or networks connected to ReportGPT through hacking, password mining, or any other means. Additionally, you are prohibited from using ReportGPT to transmit, distribute, or store any content that is inappropriate, offensive, or violates the rights of others. This includes content that is defamatory, obscene, abusive, or otherwise harmful. You must not use the platform to engage in any form of harassment, discrimination, or other actions that are harmful to others. Unauthorized copying, distribution, and use of any intellectual property available through ReportGPT, including but not limited to any text, graphics, logos, or software, is strictly prohibited. Also, you may not use the services to send unsolicited promotional messages, spam, or any kind of solicitation. Respecting these guidelines ensures a safe and productive environment for everyone using ReportGPT.

Fair Use

To ensure equitable access and maintain the quality of our service, ReportGPT has implemented a fair use policy. Each token allows you to create one report, with the flexibility to generate as many iterations or revisions of that report as needed. However, to prevent misuse and server overload, there is a fair use limit in place. Once this limit is exhausted, further content generations for that particular report will be restricted. We understand that users might occasionally hit this limit unexpectedly. If you believe that you have encountered this limit in error, please do not hesitate to reach out to our support team. We are here to review your case and assist in resolving any issues promptly. This policy is in place to ensure all users have a smooth and efficient experience on ReportGPT. Thank you for your understanding and cooperation.

Service Interruptions

We strive to provide reliable and uninterrupted service, but occasionally, issues beyond our control may cause temporary disruptions. These could include technical difficulties, maintenance, updates, or other events that necessitate a pause in service. While we work diligently to resolve such issues promptly, we cannot guarantee that ReportGPT will always be available or function without errors. In case of a scheduled maintenance or update, we will make reasonable efforts to inform you in advance so you can plan accordingly. However, there may be instances where immediate action is required, and prior notice might not be possible. We appreciate your understanding and patience during these times. Rest assured, we are committed to minimizing any inconvenience and ensuring that our service remains robust and efficient. If you experience any prolonged issues, please reach out to our support team; we're here to help and provide the necessary assistance.

Payment

When you use ReportGPT, you have the option to purchase tokens which can be used to access various features and services on the platform. Please note that these tokens are not convertible back into their monetary value once purchased; they are solely intended for use within the ReportGPT ecosystem. Additionally, tokens have a validity period and will expire 12 months after the date of purchase, so be sure to utilize them within this timeframe. We recommend keeping track of your token usage to make the most of your purchase. For any questions or issues regarding your tokens or their usage, feel free to contact our support team.

Free Trial

At ReportGPT, we're excited to give you a head start with our services by offering 1 free token when you sign up. This token allows you to explore the platform and experience our AI-powered writing assistance without any financial commitment. Use your free token to generate content, review it, and familiarize yourself with the various features we provide.

Pricing Plans

We offer flexible pricing plans to cater to different user needs, making it easy to purchase additional tokens as needed. Our token packages come in various sizes, allowing you to choose the amount that best suits your document creation requirements. The available packages may change occasionally, reflecting any updates or special promotions.

Payment Terms

All payments for purchasing tokens or subscribing to ReportGPT’s services must be made through the accepted payment methods listed on our platform. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method and that you authorize us to charge your payment method for the specified amount. All transactions are processed securely, and your payment information is protected in accordance with our Privacy Policy. Prices are subject to change without notice. If a payment fails or is disputed, we reserve the right to suspend or terminate your access to the services until the issue is resolved. You are responsible for any fees or charges incurred from your payment provider arising from the use of our services.

Previous "Chapter-generation Token" System

We recently transitioned from the "chapter-generation token" system to a more streamlined token usage model. Under the old system, tokens were required for each chapter generation, structure creation, or AI content detection test. With our new system, a single token now unlocks the ability to generate and refine an entire document, with unlimited generations, subject to fair use terms.
To ensure a smooth transition, any tokens remaining in your account from the old system have been converted to the new tokens. Specifically, we divided your remaining tokens by 10 and rounded up to the nearest whole number, offering you the full benefits of our updated platform. Additionally, documents that were previously created have been automatically upgraded to paid documents, allowing you to continue working on them without interruption.

Refund Policy

We strive to ensure your satisfaction with ReportGPT; however, due to the nature of our services, we generally do not offer refunds for purchased tokens or subscriptions. All sales are final once the transaction is complete. If you experience any issues with our services, please contact us at [email protected], and we will do our best to resolve your concerns. Exceptions to this policy may be made at our discretion in specific circumstances.

Promotions and Discounts

We periodically offer promotions and discounts to provide added value to our users. These offers may include limited-time discounts, voucher codes, or special pricing plans. Promotions and discounts are subject to specific terms and conditions, which will be clearly communicated at the time the offer is made. All promotions are time-limited and must be used within the specified time frame. Discounts cannot be combined unless explicitly stated, and any misuse of promotional offers may result in the cancellation of the discount and potential suspension of your account. Keep an eye on our announcements and website for the latest promotions and offers.

Vouchers

Vouchers may be issued occasionally as part of special promotions or customer rewards. Each voucher has a unique code and can only be used once, unless otherwise stated. Vouchers are non-transferable and cannot be exchanged for cash. To redeem a voucher, simply enter the code at checkout before the expiration date. Please note that vouchers cannot be applied retroactively to purchases made prior to receiving the voucher.

Invite a Friend

Users may participate in our Invite a Friend program to earn rewards. When a referred friend completes their first purchase, both the referrer and the referred friend will receive 1 token(s). There is no limit to the number of referrals a user can make. Users must use their unique referral link to ensure proper tracking and crediting of tokens. The Company reserves the right to modify or terminate the Invite a Friend program at any time without prior notice.

Privacy Policy

We are committed to protecting your personal information and ensuring your data is handled securely. Our Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard your data. You can review the full Privacy Policy here.

Limitation of Liability

ReportGPT and Marvin von Rappard shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses arising out of or in connection with your use of the platform. This limitation of liability applies whether the damages arise from use or misuse of the service, inability to use the service, or the interruption, suspension, modification, alteration, or termination of the service. This limitation also applies to damages incurred due to other services or products received through or advertised on the platform, or via any links provided in the service. Your sole and exclusive remedy for any dispute with ReportGPT is to discontinue your use of the service.

Termination

We reserve the right to terminate or suspend your access to ReportGPT at our sole discretion, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms of Service. Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.

Contact Information

If you have any questions, concerns, or require further information regarding these Terms of Service, please do not hesitate to contact us. You can reach us by sending an email to [email protected]. Your feedback is important to us, and we strive to respond to all inquiries promptly. Thank you for using ReportGPT!